Last updated: September 17, 2026
The data controller for this service is:
2.1 Information You Provide
2.2 Information We Automatically Collect
| Purpose | Legal Basis |
|---|---|
| Provide and maintain service | Contract performance |
| Billing and payment processing | Contract performance |
| Customer support | Contract performance / Legitimate interest |
| Service notifications (billing, security, policy updates) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Product improvement and analytics | Legitimate interest |
| Legal compliance | Legal obligation |
| Marketing communications (optional) | User consent |
We may aggregate or de-identify data for statistical analysis. Such data cannot be linked to specific individuals.
| Type | Purpose | Can be disabled |
|---|---|---|
| Strictly necessary | Maintain login, core functionality | No |
| Functional | Language preferences, personalized settings | Yes |
| Analytics | Anonymous usage statistics, product optimization | Yes |
| Marketing (optional) | Targeted advertising and performance measurement | Yes |
You can adjust cookie preferences through your browser settings or our Cookie Management Center.
We do not sell your personal information, including as defined under applicable laws such as CCPA. We only share your information in the following circumstances:
In the event of a security incident affecting your rights, we will notify you and relevant regulators within 72 hours of discovery, as required by law. Please keep your account credentials secure and do not share them with others.
| Data Type | Retention Period | Disposal at Expiry |
|---|---|---|
| Account information | During active period; 90 days after account deletion | Delete or anonymize |
| Transaction records | As required by law (typically 7 years) | Delete or archive |
| Email logs (Pro) | 90 days | Secure deletion |
| Email logs (Free) | 7 days | Secure deletion |
| Support records | 2 years | Secure deletion |
| Security audit logs | 12 months | Secure deletion |
To exercise the following rights, contact us at privacy@mailforge.dev. We will process your request within 30 calendar days.
| Right | Description |
|---|---|
| Right to be informed | Understand what data we collect and how we use it |
| Right of access | Obtain a copy of your personal data |
| Right to rectification | Correct inaccurate or incomplete information |
| Right to erasure | Request deletion of data under certain conditions |
| Right to restrict processing | Pause data processing under certain conditions |
| Data portability | Obtain your data in machine-readable format |
| Right to object | Object to processing based on legitimate interests or marketing |
| Withdraw consent | Withdraw consent for processing based on consent |
If you believe we have not handled your data properly, you have the right to lodge a complaint with your local data protection authority.
With your consent, we may send marketing information about MailForge via email or in-app notifications. You can unsubscribe at any time by clicking the "Unsubscribe" link in emails, disabling marketing notifications in account settings, or contacting us. Unsubscribing does not affect service-related notifications (billing, security, policy updates).
Our servers and partners may be located in various regions including Singapore and the United States. When transferring data across borders, we protect data security through:
This service is intended for users who are at least 18 years old. We do not knowingly collect information from minors below this age. If you believe your child has provided us with information, please contact us immediately at support@mailforge.dev and we will promptly delete such data.
This service may contain links to third-party websites or integrate with third-party services. This policy applies only to information we directly collect. We are not responsible for third-party data practices and recommend reviewing their policies before use.
We may make significant changes to this policy. We will notify you at least 15 days before changes take effect via platform notice or your registered email, and update the "Last Updated" date at the top of this page. Continued use after the effective date constitutes acceptance of the updated policy.
MailForge · https://mailforge.dev